This might be lengthy, but it is something that we see or hear, especially in the Information age.
This is part of a research on IS value proposition.
An abstract…
Elaborated here are several benefits that have been reaped by organizations:
Upgrading of faster Computing power
Upgrading of Computer hardware is necessary, because only high performance machines are able to meet the demand of today’s software. Investing in higher end computers mean that productivity will increase, because computers are less likely to have problems, while staff can use faster and better applications. Another reason is due to the rate of software requirements that are constantly changing. With each new release of software, developers add in more features and functionalities, therefore it will be counter-productive to continue using older computer hardware.
The upgrading of faster hardware enables the company to progress with any technological needs, to run faster and powerful applications to complete our tasks. For example, engineers doing designing work will need faster machines, due to the new software releases that requires high performance computer.
Another example might be web application programmers who create web applications that are so rich and complex, it is just impossible to run with older machines. It is therefore a need to ensure that hardware are compatible and matched correctly with software advancements.
Faster/Stable Internet access, supporting all users for online activities
With more web-based applications developed online, we see the need to enhance internet bandwidth in the organization. In today’s IT age, businesses depend on the internet for communications, sales & marketing, global presence and support. It is a new platform that can transform the way traditional companies run their business, help in reducing costs and provide a convenient way to present information to all potential and existing customers.
Faster internet in a company will help in the overall experience in internet usage. For example, a business may deal with more clients from the online domain, and this means that internet should be always on. In some occasions, staff may need to talk with clients or meetings with different offices of a different time zone; which means the internet should be online 24/7.
Another example may be for the systems to be enabled with some software or applications to allow better performance in the hardware, which means we may need to download software faster. An add-on improvement to the internet access may be wireless enabled office, where people with laptops no longer need wired network access.
Investing in portability tools, such as laptops and notebooks
For any mobile sales personnel, forums & meetings, a laptop will come in handy. With the power of portability, sales person can carry information with a laptop or notebook, to engage clients, edit proposals, give presentations, and ensure information stays by his side. It eliminates the need to transfer data across internet and reduces problems that might occur. From a management perspective, laptops are a great tool, from presentations to meetings. A laptop can also aid in the visual and graphical aspects that can influence the overall experience of an audience by giving a better impression in presentations.
For example, with a laptop on hand, the mobile sales engineer can load any software, presentations, applications and any other online forms onto the mobile device, making it convenient for him and his client. And if there is wireless internet access, it is even better since most services require the internet as well.
Investing into Internet Business, Ecommerce and Online services
In traditional businesses, information were sent and received via expensive and costly channel. Sales and marketing for a company can only be accomplished by using telephone, fax machines, posters, banners, TV/newspaper advertisements and salesperson agents. By using the internet as a marketing tool, it increases productivity by bringing down the cost of marketing, allowing cheaper and efficient marketing campaigns, while increasing presence and exposure of a company in the global market.
On the sales part, delivery of products and services can be done on the internet. When two countries far apart need to close a deal, the internet can assist both parties to cut down time and money. This cannot possibility happen with traditional telephone, not forgetting expensive long-distance call charges. The internet provides email functionality so that both parties can communicate conveniently over a different time zone.
For example, traditional avenue of marketing a new campaign requires some efforts in printing brochures and banners, training staff to understand what the new product is, ensuring there is enough customer support, getting media advertisements and etc.
With the internet, the sales and marketing can be done online, while information may be available online too, for anyone with internet access to understand more. Advertising can be done online as well. Customer support means that more staff will need to attend a wider range of customer queries, which in turn saves money on employing more staff.
Improving digital security access, by improving systems security and policies that ensures information are protected
The need to protect information, in the form of digital data, is a necessity and a basic requirement in safe guarding Information Systems. When computers were created, security or data access was not a concern because information was meant to be distributed freely.
In today’s businesses, not every piece of information should be known to everyone, and only on a “need to know” basis. The benefit is noticeable only if information had been compromise, either by espionage or information theft. This could result in bigger losses to the company, though there won’t be significant gains in revenue or productivity in the short to mid term.
For example, a big company that already implemented their resources online, in the form of web applicatiobs, has a need to protect their assets. What if a hacker is able to by password the security or the application and retrieve its database of customers or credit card number database? This was what happen to Paypal, Myspace, Microsoft, and some of other small to medium companies. This reduces customer confidence in the product or the company in general.
Another example will be if an internet staff gets access to sensitive information, like sales figures, pre-launch details, or some other information that shouldn’t be known to others. The information may be leaked out by the internal staff, which may in turn affect the people and others related to it.
So with all these reasons, we now have an understanding on Information System and what value it can bring to an organization, with an intangible investments or long term costs point of view to a company.













